Returns & Exchanges
At Njord Gear Co., we stand by the durability of our electronics and offer a 30-day return window for all products in original condition. If your gear doesn't meet the demands of your environment, we are here to make the exchange or refund process seamless.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Shipping Label
Once approved, we will email you a prepaid shipping label and a return authorization form to include inside your package.
Pack and Ship
Securely pack your electronics in their original packaging to prevent damage during transit and drop the parcel off at any authorized carrier location.
Inspection and Refund
After our technicians inspect the device for original functionality and condition, your refund or replacement will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing